When you require specialty shoes, you can’t head to the mall and find a shoe store to suit your needs. The medical community created orthopaedic shoes and custom insoles to help people with problems deal with them, and they were brought to market with pain relief in mind.

Some foot conditions that might demand a specialty show include, but aren’t limited to, deformities of the toe or foot, a severe foot injury with complications, oversized bunions that are wide, open wounds, or neurological problems in the feet will be causes for orthopaedic shoes. When your foot needs outstrip the commercial market’s ability to deliver comfort and support for footwear, consult Care-Med for all your orthopaedic footwear and custom insole needs.

The first thing that Care-Med will address is comfort; that is why you need specialty shoes, to begin with. It starts with the initial consultation at Care-Med, where a proper fitting is conducted to determine the correct size, width, and depth of shoe you need to accommodate your condition.

Here is what defines an orthopaedic shoe: a removable foot-bed that will be compatible with adjustments that incorporate the shoe’s contraction. The shoe will help eliminate problems associated with foot deformities and foot conditions like diabetic feet, hammer and claw toes, extra wide shoes, and shoes that come with modifications as prescribed by a Chiropodist.

The shoes will be heaven on earth when you wear them, as the sense of relief from pain will be the thing that lights up your life and improve mobility.

How does Custom Insoles and Orthotics help?

Insurance Helps with Custom Insoles and OrthoticsWhen you have foot problems, the shoes you wear must be tailored to suit the condition you suffer from. Comfort is at the root of the modifications as it the need to accommodate your specific foot problems. What is the point of having special shoes that don’t address your issues?

When working with your insurance company, the first thing they will look at is whether the shoe has been modified and only pay for modified shoes. Other insurance companies will cover the shoes’ cost if they are ‘off the shelf,’ but they must be an approved brand before the insurance company meets the expense.

When you work with us at Care-Med, we want you to rest easy knowing that we offer only authorized brands by the Podiatric Association. Reputable brands like Drew, Anodyne, IRnner, Propet, and PodoWell have places in our inventory when you want to select a shoe that will solve your mobility problems.

The brands of shoes we carry will accept modifications where needed, and we will custom fit the shoe you purchase and order them individually. The attention to detail assures you that you will receive the proper size and width of shoe to wear when you want to go for a stroll or go out for a night on the town.

If you are looking for stock items, we don’t maintain an inventory, nor do we offer sales for the shoes we sell. We do keep a display rack of shoes we sell, and we encourage you to visit to get a bird’s eye view of the shoes we carry.

All the shoes we have on display come in all sizes, so there will never be a time when we don’t have your shoe size at the time of your fitting. When your shoes come from the factory, you will pick them up and try them on. If the size is incorrect or the fit isn’t comfortable, we will re-order your footwear to ensure that the proper fit and a high level of comfort are present before leaving our clinic.

How the process works

An assessment

Before any insurance company approves the shoes’ cost, an assessment must be conducted by a reputable healthcare professional. A certified chiropodist/podiatrist is the only two professionals recognized as experts to determine the footwear requirements through a thorough examination.

At Care-Med, we have the appropriate staff to make the assessment and you can be confident that you have made a wise choice in selecting Care-Med as your orthopaedic shoe and custom insole provider.

Some insurance companies are willing to accept a family doctor’s prescription, but your need for modified shoes might be the tipping where your insurance company will reject your doctor’s prescription. A chiropodist or podiatrist can prescribe shoes with modifications that align with your condition.

Your insurance company will request that the shoes are dispensed by the same specialist’ clinic that wrote the prescription to maintain continuity.

How the assessment is done

The assessment takes 30 minutes to complete, and five separate tests are administered that looks at your overall condition. The initial test takes into consideration a person’s gait that helps with the biomechanical examination. When the preliminary steps are complete, a prescription and a 3-D scan are completed for future modifications should they become necessary.

Insurance documents

When you pick your shoes at the time of dispensing, we will provide the patient with a package that contains all the necessary paperwork that the patient submits to their insurance company. It takes two weeks from the time of assessment to the product’s dispensing. It allows the shoes to be custom- created in the manufacturer’s lab to meet the modifications order.


To receive your orthopaedic shoes, you must pay the bill in full when your shoes are picked up. A chiropodist signs-off on the documents that will be given to you with the package for submission to your insurance company for reimbursement. All insurance companies will not accept documents and or billing for custom-made orthotics, custom insoles, or shoes from the dispenser.

A track record of success

When you work with us at Care-Med for all your orthopaedic needs, we want to tell you that we have over 13-years of experience helping people with foot challenges. We provide the best solutions for your foot problems when you need custom orthopaedics to live a healthy, happy life that increased mobility and pain-free living provides. We have a dedicated professional staff that holds credentials and certifications in their area of expertise that helps them assess your problems and develop solutions that are as unique as your foot problems. We accept extended healthcare plans, ODSP, Ontario Works, Veterans Affairs Canada, and Circle of Care plans for payment for your orthotics or insoles.

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For inquiries, please email our office at info@caremed.care, and we will send a quick reply will be sent about your condition. If you require a personal consultation that requires an appointment, please call the office today at Care-Med at 416.782.5353.